First things first, if you have a Windows build, double-click on iceball.exe. Things to check if it fails: *** Is this file in the same folder as iceball.exe? *** If so, you extraced the .zip wrong. You *MUST* retain the correct directory structure. *** Have you tried running it in the command line? *** Open opencmd.bat, and run it from there. See what errors you get. You don't need to worry about stdout.txt/stderr.txt with the official builds, however if you built it yourself, you may need to check those files. *** Does opencmd.bat not work for you? *** Um, you will need access to a commandline *somehow*. *** I typed in the iceball-gl -c thing and it doesn't work! *** Did you hit enter? If so, and you get an error, take a screenshot or a copy of the EXACT text in your command prompt, and we can extend this section. *** Does it *actually* crash? *** Give us a screenshot of the commandline window showing how it crashed. The best idea? Run it in a debugger such as GDB (available with MinGW32). If you're using GDB, run it like do this: handle SIGPIPE nostop noprint pass run and then when it crashes, type: bt full Note, if you get a SIGPIPE/Broken pipe "crash", you didn't set up the debugger correctly. I *think* this might be a non-Windows issue though. In my case I tend to prepend the commandline with "gdb --args ". Someone else can elaborate here if necessary. *** How do I change my name? *** clsave/pub/user.json. *** How do I change my resolution? *** clsave/config.json. *** When I click on iceball:// URLs it doesn't open iceball! *** Windows users: I'm not giving you any hints other than open your bloody eyes. Other users: You'll need to work this one out yourself, sorry. *** Anything else? *** Prod us on Reddit: http://reddit.com/r/buildandshoot/